🔧 The Repair Kit · Dr. Hines Inc.
← Repair Kit

❄️ Cool down first

When you’re “flooded,” your heart rate is over ~100 and the thinking brain is offline. You literally cannot repair from here. Take a real break.

20:00

Breathe slow while you wait, in for 5, out for 5. Don’t rehearse your comeback. The goal is a calmer body, not a better argument.

Tell them you’re coming back

A break is not a walk-out. Say it: “I’m too heated to do this well right now. I need 20 minutes, and I’ll come back.” Then actually come back.

← Repair Kit

🛠 The apology that works

“I’m sorry you feel that way” is not an apology. A real one is specific, takes responsibility, and has no “but.”

Read it out loud. Mean it. Then ask: “What do you need from me now?”

← Repair Kit

🐴 The Four Horsemen

Four habits that predict a relationship in trouble (Dr. John Gottman’s research), each with its antidote.

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💬 Say it better

“You always…” puts them on defense and nothing gets heard. Swap it for an “I” statement. Fill these in:

Same facts, but now it’s an invitation, not an attack.

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🤝 Reconnect

After the words, the body needs to know you’re safe again. Small moves do more than big speeches.

Try one of these

  • A real hug, hold it for a full six seconds. It resets the nervous system.
  • Sit on the same couch, shoulders touching. No agenda.
  • Say it plainly: “I’m still on your team. We’re okay.”
  • Make them a drink. Service is a love language under stress.
  • Name one thing you appreciate about how they handled it.
  • Ask for a do-over: “Can we try that conversation again, gently?”
  • Laugh together on purpose, an inside joke breaks the ice.

The repair attempt

Gottman calls these “repair attempts”, and the magic isn’t making the perfect one, it’s accepting your partner’s. If they reach, take the hand.

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